Services

Collection in the Administrative and Judicial spheres

Administrative:

• Permanent telephone, direct-mail, IVR, and SMS actions, rigorously adhering to the collection script determined by the client

• In the lack of inconsistency of information processes are directed to the localization area with the intention of recovering the client and/or the financed goods.

Judicial:

• Is carried out by MELHADO E ADVOGADOS ASSOCIADOS (the law firm of the group). Assistance to client companies in the task of pre-elaboration of the legal proceedings, court filings, follow the processes of execution, bankruptcy and Chapter 11 bankruptcy, as well as the administrative composition of the debts of the insolvent clients through out-of-court settlements.

• Search investigation and repossession of financed goods.

The regarded products are a result of our diversification and/or specialization of our portfolio of clients;

• Credit Cards
• Direct Credit to the Consumer
• "Consórcio" (special way to buy vehicles in Brazil)
• Bank Accounts – “Cheque Especial” (check which bank covers charging interest)
• Contracts
• Personal Loans
• Real estate Financing
• "Duplicatas" (in Brazil a certified and negotiable copy of an invoice)
• Leasing.